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Peak Locksmith Privacy Policy

This policy explains what Peak Locksmith collects when you call (253) 262-5630, submit the contact form, or browse peaklocksmithwa.com, how we use it, how long we keep it, and how to request changes. We collect only what is needed to dispatch a technician and invoice the job, and we do not sell personal information. Last reviewed September 2026.

Who we are

Peak Locksmith is a mobile locksmith service based in Tacoma, WA 98409. Our website address is https://peaklocksmithwa.com. You can reach us at (253) 262-5630 or through the contact page.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website. 

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day. 

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. 

Who we share your data with

If you request a password reset, your IP address will be included in the reset email. 

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. 

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. 

Where we send your data

Visitor comments may be checked through an automated spam detection service. 

Information We Collect When You Call or Book

To dispatch a technician we record your name, callback number, service address or vehicle location, and a description of the job. For automotive work we may record the vehicle year, make, model, and VIN, which are needed to cut and program keys. On arrival the technician views your photo ID to verify residency or ownership; we do not retain a copy. Payment card details are processed by our card processor; Peak Locksmith does not store full card numbers.

How We Use Your Information

We use the information to schedule and perform the service you requested, to contact you about that job, to prepare invoices and receipts, to honor warranties on our work, and to meet tax and legal obligations. We do not use your information for unrelated marketing unless you ask us to keep you informed.

Sharing and Retention

We do not sell personal information. Details are shared only with the technician assigned to your job, our payment processor, and the providers that host this website and run our phone and dispatch systems, each of which is bound to use the data only for our service. Invoices and service records are kept as long as needed for tax, accounting, and warranty purposes and as required by Washington law. See also our locksmith services and FAQ page for how a typical service call works.

Your Choices and How to Contact Us

You can ask for a copy of the information we hold about you, request a correction, or ask us to delete it, subject to records we must keep by law. Call (253) 262-5630 or use the contact page. This policy applies alongside our terms and conditions. Peak Locksmith, Tacoma, WA 98409.

Privacy Questions

What information does Peak Locksmith collect when I call?

Your name, callback number, the service address or vehicle location, a description of the job, and, for automotive work, the vehicle year, make, model, and VIN. On arrival we view your photo ID to verify residency or ownership; we do not keep a copy of it. This is the minimum needed to dispatch a technician and issue an invoice.

Do you sell or share my personal information?

No. We do not sell personal information. Details are shared only with the technician assigned to your job, our payment processor for card transactions, and service providers that run this website and our phone system. We disclose information when required by law, such as a valid court order.

How long do you keep service records?

Invoices and service records are retained for as long as needed for tax, accounting, and warranty purposes and as required by Washington law. Contact form submissions are kept only as long as needed to respond and follow up. Website comment data, if you leave a comment, follows the retention terms described above.

How do I request a copy or deletion of my data?

Call (253) 262-5630 or use the contact page and tell us what you would like: a copy of the information we hold, a correction, or deletion. We will confirm your identity first and respond promptly. Records we must keep for tax or legal reasons are retained but not used for anything else.